Shipping & Returns

By shopping at Cannaffex, you can rest assured knowing that your orders and your total satisfaction in our service is our top priority.

We ship usually same day or next day across Canada. Customers can choose either Expedited Shipping or Express Post shipping which is provided through Canada Post.

Full Tracking will be sent to your email once your order has been dispatched.

Shipping Times 
The wait time for orders once they have shipped depends on when your order was placed and where the order is shipping to. The following are approximate wait times for deliveries placed using the different shipping services.

Canada Post Expedited Shipping

British Columbia, Alberta, Manitoba, Saskatchewan

Approximate 3-7 Business Days

Yukon, Nunavut, Northwest Territories

Approximate 5-10 business days

Ontario, Quebec

Approximate 2-4 business days

Nova Scotia, New Brunswick, PEI

Approximate 3-7 Business Days

NewFoundland & Labrador

Approximate 5-10 business days

Canada Post Express Post

British Columbia, Alberta, Manitoba, Saskatchewan

Approximate 2-4 Business Days

Yukon, Nunavut, Northwest Territories

Approximate 3-7 business days

Ontario, Quebec

Approximate 1-2 business days

Nova Scotia, New Brunswick, PEI

Approximate 2-4 Business Days

NewFoundland & Labrador

Approximate 3-7 business days

Tracking Your Order
Once your order has shipped, you will receive an email with full tracking. Simply click the link in the email and you will be brought to the Canada Post website where you can check the status and see exactly where your order is currently and when it is expected to arrive.

Returning Merchandise
From time to time we all make errors in ordering, and sometimes the product is just not what we thought it would be. You can rest assured knowing that we will accept returns for all products we offer. The following are our guidelines for returns for specific products we offer

Important
If for any reason you are not satisfied with your order, please contact us at suppport@cannaffex.ca and we will make it right! We are on your side, and our main goal is that you are totally satisfied with your purchase.